Privacy Policy of Outback Chuckles Co.
Outback Chuckles Co. is committed to protecting the privacy of our customers, performers, partners, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with Australian privacy laws, including the Privacy Act 1988 (Cth).
1. Information We Collect
We may collect various types of personal information, depending on your interaction with Outback Chuckles Co. and our services.
- Personal Identifiers: Name, address, email address, phone number, date of birth (where required, such as for age-restricted events).
- Transaction Data: Details of live show ticket purchases, private event bookings, workshop registrations, or other services you acquire from us. This may include payment information, though we do not store full payment card details on our servers.
- Communication Data: Information you provide when you communicate with us via email, phone, or online forms, including inquiries, feedback, or support requests.
- Professional Information (for comedians/talent): Biographies, performance history, contact details, promotional materials, and financial information necessary for talent management and performance agreements.
- Website Usage Data: Information about your interaction with our site, such as IP address, browser type, referring pages, pages viewed, and the time spent on pages. This is collected through cookies and similar technologies.
- Marketing and Preference Data: Your preferences in receiving marketing from us and your communication preferences.
2. How We Collect Information
We collect personal information through various methods:
- Directly from You: When you book tickets, register for workshops, inquire about private events, sign up for newsletters, apply for talent management, or contact us directly.
- Automatically: As you navigate and interact with our site, we may use cookies and other tracking technologies to collect certain information.
- From Third Parties: We may receive information about you from third-party ticketing platforms, payment processors, or partners with whom we collaborate for events or services.
3. How We Use Your Information
We use your personal information for the following purposes:
- Service Delivery: To process and fulfill your requests for live show tickets, private event bookings, comedy workshops, and talent management services.
- Communication: To communicate with you about your bookings, provide customer support, respond to inquiries, and send important service-related notices.
- Marketing: To send you marketing communications about upcoming shows, workshops, special offers, or news that may be of interest to you, based on your preferences. You can opt out at any time.
- Operational Purposes: To operate, maintain, and improve our services, including our website and podcast productions.
- Internal Analytics: To better understand our audience, analyse trends, and improve our content and service offerings.
- Legal Compliance: To comply with our legal obligations, resolve disputes, and enforce our agreements.
4. Disclosure of Information
We may disclose your personal information to:
- Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, website hosting, email delivery, and analytics. These providers are obligated to protect your information.
- Event Partners: In some cases, for specific events or collaborations, we may share necessary information with venue operators or co-promoters.
- Legal and Regulatory Authorities: When required by law or in response to valid legal requests, such as subpoenas or court orders.
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
We do not sell or rent your personal information to third parties for their marketing purposes.
5. Data Security
Outback Chuckles Co. implements reasonable security measures, including administrative, technical, and physical safeguards, to protect your personal information from unauthorised access, use, disclosure, alteration, or destruction. While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
7. Your Rights
Under Australian privacy law, you have certain rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request the correction of inaccurate or incomplete personal information we hold about you.
- Opt-out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly.
To exercise any of these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. Outback Chuckles Co. is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page with a revised date. Your continued use of our services after any changes indicates your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Outback Chuckles Co.
147 Flinders Street, Suite 3B,
Melbourne, Victoria, 3000
Australia